AT&T Wireless Waiving Voice and Text Overages in November

Posted on: November 12th, 2012 at 11:18 am by

AT&T Wireless is following the lead of archnemesis Verizon by throwing a bone to its subscriber base. Customers residing in areas affected by Hurricane Sandy need not worry about voice or text overages during the month of November; data is not included in this relief plan, though. The late payment window will also be extended and late fees waived.

Below are some FAQs that were included in the press release:

What about service before today? Am I charged for overages last week?
Usage prior to October 29 or after November 30 will be billed normally.

Will charges be waived through the entire month of November?
Yes. We expect recovery to affect many customers’ regular services for weeks and we want to make sure that we allow for them to make use of service while working to put their lives back in order.

Does this mean I won’t pay anything?
No. This offer is to waive overage charges for voice and text only.

Will I get a discount on my next bill? How will I know if I went over?
You should see no additional voice or text charges on your bill beyond your monthly plan charges.

What about data overages? Will you waive those?
If a customer has a specific, storm-related situation causing data overages we encourage him/her to contact our customer care teams.

Recent Stories

As One Bowery Restaurant Supply Business Goes Bust, Another Takes Over

AAA Quality Restaurant Supply – a well-known equipment supplier at 272 Bowery – went out of business at the end of last year. The three-and-a-half-year-old Sunrise Rainbow Kitchen Supply, located two doors away at 276 Bowery since 2013, recently signed the lease and has taken over (and dropped the Sunrise). This small section of the Bowery […]

Essex Street Market Welcomes Speciality ‘Olive and Spice House’ Vendor

Essex Olive & Spice House is the latest vendor to take up residence inside the Essex Street Market. As its name suggests, the new business peddles just that – olives, olive oil, and shelves of various spices. The business took the last sliver of empty space left behind by Jeffrey’s Meats all those years ago. […]

Drilling in Rear Yard of 151 Ludlow Street Worries Neighbors

One month after 151-153 Ludlow Street changed hands in a $15.5 million transaction, all signs are pointing to potential property redevelopment. Drilling in the rear yard was enough to raise the antennae of neighbors worried about the future here. Two contractors were spotted in the backyard of 151 Ludlow Street with a makeshift rig to, […]

TV Personality Eddie Huang Returns to LES with another ‘Baohaus’

Eddie Huang is headed back downtown, reviving his Baohaus concept in Chinatown. The entrepreneur, also a TV personality behind Fresh off the Boat (ABC) and Huang’s World (Vice) announced the news via Instagram earlier this week. Huang chose 48 Bowery for the comeback, located inside the Chinatown Arcade. This second iteration of the Taiwanese restaurant seeks a […]

The ‘Supermoon Bakehouse’ Rises at the Old Schapiro’s Bar on Rivington Street

Sugar Sweet Sunshine will soon have some company on the block. Indeed, a new bakery is currently readying 120 Rivington Street, the one-story building previously occupied by Schapiro’s. Workers onsite reveal the identity of the newcomer as something called the Supermoon Bakehouse. However, there isn’t much else known about the place just yet. All we […]