AT&T Wireless Waiving Voice and Text Overages in November

Posted on: November 12th, 2012 at 11:18 am by

AT&T Wireless is following the lead of archnemesis Verizon by throwing a bone to its subscriber base. Customers residing in areas affected by Hurricane Sandy need not worry about voice or text overages during the month of November; data is not included in this relief plan, though. The late payment window will also be extended and late fees waived.

Below are some FAQs that were included in the press release:

What about service before today? Am I charged for overages last week?
Usage prior to October 29 or after November 30 will be billed normally.

Will charges be waived through the entire month of November?
Yes. We expect recovery to affect many customers’ regular services for weeks and we want to make sure that we allow for them to make use of service while working to put their lives back in order.

Does this mean I won’t pay anything?
No. This offer is to waive overage charges for voice and text only.

Will I get a discount on my next bill? How will I know if I went over?
You should see no additional voice or text charges on your bill beyond your monthly plan charges.

What about data overages? Will you waive those?
If a customer has a specific, storm-related situation causing data overages we encourage him/her to contact our customer care teams.

Recent Stories

Bowery Ballroom, a classic
Bowery Ballroom and Mercury Lounge Sync Up With Ticketfly/Pandora

Grabbing tickets for your favorite shows at two of New York City’s seminal music venues just got a little easier. Ticketing for the Bowery Ballroom and Mercury Lounge was just snagged by Ticketfly, which is a subsidiary of the long-running custom radio service, Pandora. Timing of the announcement is curious, as Bowery Presents is rumored to have sold […]

prince-mural-2
As with David Bowie, the ‘Graffiti Room’ is Exploiting Prince’s Death for Sales

Much like with David Bowie, the Graffiti Room restaurant is now capitalizing on the death of Prince. Its ad-art wall around the corner on Kenmare Street now boasts a mural of the departed artist, complete with purple paint splatter (rain) on the sidewalk below. As before, the issue is more the blatant advertisement of Graffiti […]

luchador-ludlow-1
El Luchador to Open Ludlow Street Location for Cinco de Mayo

El Luchador is a few days from debuting its new Lower East Side location. The grand opening celebration is set for Cinco de Mayo this Thursday. The popular taqueria revealed the news in a Facebook post. “We will be giving out one free chicken taco per person at our new location,” the announcement notes. There […]

amarcord-1
Amarcord Vintage Forced from SoHo After Purported 400% Increase in Rent

How many different ways (or number of times) can this same story be told – building sells, landlord hikes the rents to unaffordable levels, small businesses succumb as a result. We see this progression play out so often it’s scary. Amarcord Vintage is the latest commercial venture to fall victim to the disturbing trend. The sixteen-year-old […]

Photo: DOT
DOT to Present Final Design of 2-Way Bike Lane on Chrystie Street Next Week

The game-changing proposal to install a protected two-way bike lane on Chrystie Street returns to Community Board 3 next week (May 10) for further consideration. The advisory body already approved the measure in March, but stipulated the Department of Transportation conduct further outreach with nearby stakeholders. Namely those living and/or working around Sara D. Roosevelt […]