AT&T Wireless Waiving Voice and Text Overages in November

Posted on: November 12th, 2012 at 11:18 am by

AT&T Wireless is following the lead of archnemesis Verizon by throwing a bone to its subscriber base. Customers residing in areas affected by Hurricane Sandy need not worry about voice or text overages during the month of November; data is not included in this relief plan, though. The late payment window will also be extended and late fees waived.

Below are some FAQs that were included in the press release:

What about service before today? Am I charged for overages last week?
Usage prior to October 29 or after November 30 will be billed normally.

Will charges be waived through the entire month of November?
Yes. We expect recovery to affect many customers’ regular services for weeks and we want to make sure that we allow for them to make use of service while working to put their lives back in order.

Does this mean I won’t pay anything?
No. This offer is to waive overage charges for voice and text only.

Will I get a discount on my next bill? How will I know if I went over?
You should see no additional voice or text charges on your bill beyond your monthly plan charges.

What about data overages? Will you waive those?
If a customer has a specific, storm-related situation causing data overages we encourage him/her to contact our customer care teams.

Recent Stories

essex-crossing-lot-3
There’s an Info Session Tonight to Learn More About Affordable Housing within Essex Crossing

With Essex Crossing demolition at full tilt, it was only a matter of time before the administrative powers involved with the project held an information session regarding the housing component. Indeed, this particular meeting pertains to affordable housing, and will attempt to explain housing qualification criteria and the application process. It will also shed light on former site tenants […]

Ideas-City-2015
The New Museum’s Biennial ‘Ideas City Festival’ Begins Tomorrow

The New Museum is once again bringing the biennial IDEAS CITY Festival back to the Bowery. This time the theme is “The Invisible City,” in which the festival will explore hot topics such as surveillance, citizenship, expression and suppression, and the basic, never-ending desire to be seen in the city. It’s a way of paying tribute to Italo Calvino’s […]

alski city-1
Uncapped: Beneath the Paint with Alski, King of Corona

  Welcome to Uncapped! This week we welcome Alski from Queens.  This interview is short and sweet ’cause Alski has a whole podcast series that you need to check out after reading this. Thank you for joining us, brother. Let’s get it in. BOWERY BOOGIE: Would you consider yourself Veteran or Rookie? Legend or legend in […]

clinton-baking-outside
New Clinton Street Baking Company Dining Room is Almost Ready

Thirteen years in one place, the Clinton Street Baking Company is poised to stretch its proverbial legs with the new corner annex at East Houston. But not just yet. Wintertime predictions pegged the debut as sometime in March, but gut renovation is taking much longer than anticipated, it seems. Just a few weeks ago, there […]

Photo: Dennis Archer
The Decades-Old Broome Street Firehouse is Now a Pile of Rubble

It’s a theme repeated ad nauseum on this site. An historic structure on the Lower East Side reduced to rubble. Such is the case (again) with 185 Broome Street, the old firehouse building that dated (note, past tense) back to the 1930s. The tidal wave of Essex Crossing is crashing … and crushing. It only […]