AT&T Wireless Waiving Voice and Text Overages in November

Posted on: November 12th, 2012 at 11:18 am by

AT&T Wireless is following the lead of archnemesis Verizon by throwing a bone to its subscriber base. Customers residing in areas affected by Hurricane Sandy need not worry about voice or text overages during the month of November; data is not included in this relief plan, though. The late payment window will also be extended and late fees waived.

Below are some FAQs that were included in the press release:

What about service before today? Am I charged for overages last week?
Usage prior to October 29 or after November 30 will be billed normally.

Will charges be waived through the entire month of November?
Yes. We expect recovery to affect many customers’ regular services for weeks and we want to make sure that we allow for them to make use of service while working to put their lives back in order.

Does this mean I won’t pay anything?
No. This offer is to waive overage charges for voice and text only.

Will I get a discount on my next bill? How will I know if I went over?
You should see no additional voice or text charges on your bill beyond your monthly plan charges.

What about data overages? Will you waive those?
If a customer has a specific, storm-related situation causing data overages we encourage him/her to contact our customer care teams.

Recent Stories

hanksy-delancey-11_wm
Recap: Hanksy Transforms Chase Bank for ‘Best of the Worst’

For one night, the former Chase Bank on Delancey was an (alternative) art industry hotspot. Pun master Hanksy transformed the 12,000 square-foot commercial space into a carnival-esque show dubbed “Best of the Worst.” To use the word gallery as description would be a misnomer. Indeed, the soirée felt more like a high school rec-room party, […]

22spring-mahfar
Samy Mahfar was Issued Violations for Illegal ‘Gas Tapping’ at 22 Spring Street

Of all the SMA Equities properties netting negative news lately, 22 Spring Street hasn’t even appeared as a blip on the proverbial radar. Until now, at least. The Little Italy tenement (near Elizabeth) is a recent acquisition, purchased by controversial landlord Samy Mahfar in October of last year for $8.5 million. It’s the same old […]

Igor Sikorsky, Photo: Wikipedia
Today in LES History: Helicopter Pioneer Igor Sikorsky Immigrates to the Neighborhood

On this day in… 1919 – 30-year old, Russian-born aviation pioneer Igor Sikorsky immigrated to the Lower East Side, where he taught fellow émigrés mathematics. Sikorsky designed the world’s first multi-engine fixed-wing aircraft and the first airliner, as well as America’s first practical helicopter, utilizing a rotor configuration design still used today. Today in LES […]

ace-hotel-bowery-2
Ace Hotel Hit with Stop-Work Order for Conversion at 225 Bowery

Let the renovations begin. Onsite work is intensifying at 223-225 Bowery where demolition contractors have been busy carting out debris amidst conversion to an Ace Hotel. This interior gut job of late is also joined by the hoisting of materials via flatbed cranes. As part of the new Ace Hotel project, property owners Omnia Group and […]

Photo courtesy of Enz's
How You Can Help Mariann Marlowe Rebuild Enz’s Rockabilly Store in the Wake of the 2nd Avenue Explosion

We are all still reeling from last Thursday’s gas explosion in the East Village, which destroyed three buildings and devastated the neighborhood. Many favorite businesses are no longer there, and those still standing are trying their best to keep it that way. Enz’s Rockabilly store at 125 Second Avenue is located right next door to […]