AT&T Wireless Waiving Voice and Text Overages in November

Posted on: November 12th, 2012 at 11:18 am by

AT&T Wireless is following the lead of archnemesis Verizon by throwing a bone to its subscriber base. Customers residing in areas affected by Hurricane Sandy need not worry about voice or text overages during the month of November; data is not included in this relief plan, though. The late payment window will also be extended and late fees waived.

Below are some FAQs that were included in the press release:

What about service before today? Am I charged for overages last week?
Usage prior to October 29 or after November 30 will be billed normally.

Will charges be waived through the entire month of November?
Yes. We expect recovery to affect many customers’ regular services for weeks and we want to make sure that we allow for them to make use of service while working to put their lives back in order.

Does this mean I won’t pay anything?
No. This offer is to waive overage charges for voice and text only.

Will I get a discount on my next bill? How will I know if I went over?
You should see no additional voice or text charges on your bill beyond your monthly plan charges.

What about data overages? Will you waive those?
If a customer has a specific, storm-related situation causing data overages we encourage him/her to contact our customer care teams.

Recent Stories

The Neon Lights of Sunshine Cinema Have Gone Dark

The Sunshine Cinema on East Houston is one step closer to its grave. While the brickwork of the building remains bathed in orange glow, the marquee lettering was not as lucky. As of this week, its token neon signage has gone dark. Shadows are now cast on the sidewalk below. Demolition is nigh. This latest action […]

Angelo’s of Mulberry Promises to Return ‘Stronger Than Ever’ After Devastating Fire

As Little Italy awoke last Saturday morning, a two-alarm fire erased a century-old restaurant and injured thirteen people. The blaze started shortly before 8am and quickly engulfed Angelo’s of Mulberry on the ground level and the floors above. It took dozens of firefighters two hours (and a fleet of 25 trucks) before the flames were […]

Dangerous Carbon Monoxide Levels Force Evacuation of LES Buildings

Several buildings in Hell Square, including the Hotel on Rivington, were evacuated yesterday after manhole fires sparked dangerous levels of carbon monoxide around the block. The subterranean fires happened at around 11am yesterday morning, prompting an evacuation of the hotel and the three adjacent buildings an hour later. It’s believed that the melting of last […]

Henry Street Settlement Begins Rehabilitation Work on its Firehouse Facility

The Henry Street Settlement is moving forward with its plans to revamp a retired Lower East Side firehouse. Even though the ceremonial groundbreak transpired back in November, only now is the real job beginning. The Department of Buildings issued permits last week to redevelop the local icon (269 Henry Street) into a new community facility […]

‘Ariel’s Bistro’ at Clinton and Houston Calls it Quits

Ariel’s Latin Bistro, which arrived on the Lower East Side nightlife scene in June 2014, is down for the count. The bar-restaurant closed last week with little notice to the neighborhood. And while the decorative lights still gleam within, leasing signs in the windows cancel it out. That Ariel’s shuttered isn’t out of the blue. […]