NYC 311 Can Finally Accept Complaints and Grievances About Chinatown Bus Violators

Posted on: July 27th, 2015 at 9:26 am by
This image has been archived or removed.

It’s the news that many Lower East Side residents have been waiting for. The city’s 311 hotline system can finally capture complaints against intercity buses. Which means the onslaught against the Chinatown industry is probably gonna go bonkers.

Until now, 311 operators on the other end couldn’t properly process calls and online submissions regarding egregious bus idling, lack of permits, illegal parking, noise, et al. Meaning, myriad grievances just went into a black hole and were rarely addressed, mainly due to unfamiliarity and lack of clear-cut protocol. But now – as of June 22 – such complaints are routed to both the Department of Transportation and the NYPD.

It’s certainly considered a win for residents, yet seems like the effort remains futile. Bad actors and actions will continue. The onus is still on locals to police these bus businesses.

This image has been archived or removed.

Recent Stories

Next Phase of Market Line at Essex Crossing Now Visible

With scaffolding and other construction elements removed from The Artisan building at Essex Crossing, another part of the Market Line is coming into focus. Unlike the westernmost third of the Market Line, this section beneath 180 Broome Street feels less like a dungeon. Design elements, including massive grand staircase and full facade glass open the […]

14-Story Eldridge Street Hotel Hit with Stop Work Order

The hotel newcomer underway on lower Eldridge Street – recently topped out at fourteen stories – met the might of the city. Inspectors from Department of Buildings issued a stop-work order on 79 Eldridge about a week ago. It’s a full order which only allows work “to provide shoring for all staircases and provide design […]

Eighteen Groups Sign Open Letter Demanding Transparency over CB3 Removal of Committee Chairs

Eighteen community groups within Community Board 3 on the Lower East Side this week co-signed an open letter to city and state officials urging inquiry into the removal of Alexandra Militano and Carolyn Ratcliffe as chairs of the SLA and Arts & Culture subcommittees, respectively. The shakeup, apparently inspired by a stated “new direction” for […]

East Broadway Subway Tiles Free of Disgusting Deposits

Down in the bowels of the East Broadway subway station, those hideous wall monsters are now a thing of the past. For years, the tunnel tiling devolved into a complete mess. Conditions were ripe for the formation of brown, slug-like deposits that grew ever larger by the week. Until this month, coincidentally the 85th anniversary […]

Chinatown Welcomes New Easy Access COVID-19 Testing Sites

Finally a step in the right direction. Pop-up COVID-19 test sites opened in Chinatown yesterday, providing much-needed alternatives to locals seeking a swab. The sites – one at 62 Mott Street, and the other at Confucius Plaza – offer walk-in swab tests and antibodies tests. Center Laboratories is handling testing and results, which are emailed or texted […]