MTA Help Point

MTA Installs ‘Help Point’ Hardware in East Broadway Station; Activation Months Away

Posted April 3, 2015 at 5:09 am

Help Point is here. It’s a surprising sight inside the East Broadway subway station, forever the foresaken child in the MTA family. Infrastructural upgrades here are paltry, at best. However, with the help of grassroots pressure (i.e. SPaCE) and local politicians, improvements are beginning to trickle down. As previously reported, two particular station updates at East […]

Filed Under

Neglected East Broadway Subway Station Won’t Receive Emergency ‘Help Point’ Kiosks for Years

Posted January 15, 2015 at 5:19 am

For some reason, the MTA seems to view the East Broadway subway station as a bastard child of sorts. The enormous subterranean station – much larger than it needs to be – is always last to upgrade and has been denied full rehabilitation. We’ve seen it before with the nearly two-year-long escalator saga, the energy expended […]

Filed Under

Delancey Subway Station Receives ‘MTA Help Point’ Intercom

Posted February 20, 2014 at 10:19 am

The “MTA Help Point” technology was first unveiled three years ago, and implemented in two stations on the IRT line (23rd Street and Brooklyn Bridge). These glowing towers on subway platforms are part of a system-wide intercom network for passengers to access basic travel information or summon help during emergencies. By pressing the button, you […]